What Happens Next
From first call to the first thirty days
You will always know what the next step is, who is doing it, and when it happens.
01
The First Call
Twenty minutes with an administrator — not a call center. We ask about diagnosis, mobility, medications, and what a good day looks like.
02
Clinical Assessment
An in-person or bedside assessment within 48 hours, producing a written acuity level and a plain-language cost figure.
03
The Private Tour
You walk the home, meet the caregiver on shift, and read our medication and incident logs. Bring your hardest question.
04
Staged Move-In
Paperwork, pharmacy transfer, and physician coordination handled by us. Memory care residents move in over three days.
05
The First 30 Days
Weekly written updates and a 30-day care-plan review with the family to adjust routines, diet, and medications.